Rockwell Collins Customer Account Administrator in Anaheim, California

B/E Aerospace, a wholly owned subsidiary of Rockwell Collins Inc., is a leading manufacturer of aircraft interior products and solutions.

B/E Aerospace - Anaheim manufactures nearly all galley air chillers and refrigeration insert equipment currently used by airline operators throughout the world. With over 30 years of experience, B/E Anaheim has designed and certified the broadest range of refrigeration and chiller products to suit multiple commercial and military aircraft platforms. As a reflection of our strict quality standards and adept product support program, products manufactured by B/E Anaheim achieve the market’s highest reliability levels and customer satisfaction ratings. The strength lies in the strong teamwork seen throughout all levels of the facility. We are the industry leader in new product development in fields such as advanced compressor design, thermoelectric devices application and other complimentary galley products in coordination with other B/E Aerospace facilities.

As a leader in the aerospace industry, we are growing rapidly and have a number of exciting positions available right now, including a Customer Accounts Administrator in the Refrigeration Products business located in Anaheim, CA.


Reporting to the Supervisor of Customer Account Administration, directs activities concerned with contracts for purchase or sale of equipment, materials, products or services by performing the following duties personally or through subordinate supervisors.


  • Following general instructions, with some discretion as to work details, Administers coordinates assigned activities involving the acceptance, monitoring and performance of complex contracts and subcontracts between company and customers/vendors. Participation in pre-contract discussions, contract negotiations and complex contract changes.

  • Reviews and analyzes contract documents to determine contractual obligations.

  • Monitors company performance for conformance to original proposal and maintains continual reviews to insure that all terms and conditions are met.

  • Provides necessary guidelines to a variety of line and staff levels regarding contract requirements.

  • Administers preparation and dissemination of information through the company regarding contract progress, status, compliance, modification, deviation, negotiation and termination.

  • Reviews and interprets governmental regulations and other procurement requirements.

  • Makes or participates in special studies, investigations or analyses and issues reports as required.

  • May provide technical leadership to lower level contracts administration staff members.

  • Performs other related duties as required.


  • Bachelor’s and 3 Years or equivalent experience; Or an equivalent combination of formal education, on-the-job training, and/or work and life experience.

  • Knowledge of reviewing, understanding, and discussing complex customer contracts and purchase contracts, including General Terms Agreements (GTA), Product Support Agreements (PSA), and Non-Disclosure (or Proprietary Information) Agreements (NDA / PIA).

  • Experience with interfacing with customers.

  • Experience in MS Excel managing large spreadsheets, creating graphs, and using conditional formatting. 


  • Experience working in fast-paced commercial aircraft aerospace industry highly preferred

  • Experience working with airframe manufacturers, airlines, and galley manufacturers

  • Experience reading, analyzing, and interpreting technical procedures/manuals.

  • Knowledge of JDE MRP system, including all order entry

  • Experience in solving practical problems and deal with a variety of variables in a dynamic work environment in order to meet deadlines.

  • Communicate effectively and confidently in verbal and written formats with all levels of personnel in various departments within the organization as well as with customers.

    EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.